The complainant gets a confirmation of receipt. The responsible department processes the complaints and objections and, if required, informs the complainant on preliminary results. After a corresponding processing of the complaint or objection, the complainant receives a final answer. Complaints and objections can be submitted by phone or via the online contact form.

You can reach us from Monday to Friday from 9.00 a.m. to 5.00 p.m.

Role in the company
Name of the company you complain about*
Certificate number
Description of your complaint*
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